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The NBMDA Education Foundation Programs

Welcome to the NBMDA Publications Education information page. Below you will find detailed information about printed and electronic communications on a variety of topics to help fulfil your educational and training needs.

Publications:


Lean Warehousing
Ken Ackerman

This is the first book to apply the "lean manufacturing theory" specifically to the world of warehousing. The concept of lean started with Toyota and the assembly of cars. Lean warehousing is the elimination of wasted space and wasted time with a systematic approach. It includes improved flow of material, better utilization of available cubic space, as well as the creation of perfect orders. This book discusses the “why of getting lean” and “how it works,” as well as storage, materials handling, tools, consumables, construction, and leadership. The last chapter on implementation has a series of checklists that you can apply immediately, along with the many practical tips throughout the book, to make your warehouse operation leaner tomorrow than it is today.

Ken Ackerman is CEO of K.B. Ackerman Company. Before becoming a management adviser, he was CEO of a warehousing company that is now part of Exel and DHL. He is also past president of the Council of Logistics Management.

Cost: $99.00 (member of NAW Member Association)

To order, CLICK HERE.


5 Fundamentals for the Wholesale Distribution Branch Manager
James J. Ambrose

What does it take . . .

. . . to become what the author calls a "superstar" manager of a wholesale distribution branch?

You can count the needed skills on the fingers of one hand.

In preparing yourself for this CEO-level position and growing into that superstar, you're going to have to engage in self-examination, pinpoint your weaknesses and take immediate action. Lucky for you, 5 Fundamentals gives you a step-by-step procedure for doing just that.

You'll find down-to-earth guidance in

  • Acquiring a "5,000-foot view" of your business.
  • Communicating and building autonomous problem-solving teams.
  • Developing leadership skills . . . and then really leading.
  • Reining in yet spurring on your outside salespeople.
  • Becoming adept at all aspects of branch financial analysis.

James J. Ambrose has over 25 years of experience in distribution sales and management. After graduating college with degrees in business and economics, he entered the wholesale distribution business as a management trainee. His later assignments included branch administrative manager, divisional manager and regional manager. He has been credited with turning poorly performing branches into long-term top profit producers. And he can help you.

Cost: $73.00 (member of NAW Member Association)

To order, CLICK HERE.


Working at Cross-Purposes: How Distributors and Manufacturers Can Manage Conflict Successfully

Mike Marks, Tim Horan, and Mike Emerson
Indian River Consulting Group

It takes a long time to develop good distributor-supplier relationships; unfortunately, it only takes a short time to destroy them.

Working at Cross-Purposes takes a look at what really drives distributor-supplier relationships, how often they go bad, and why. It can help senior distribution executives and their suppliers avoid the economic and other consequences of a core relationship turning sour by looking for a means of correcting emerging problems before they become critical. The authors explore the fallacy of “win-win” and provide readers with diagnostic tools to help distributors and their suppliers manage relationships in a way that proves beneficial to both parties.

In Working at Cross-Purposes, authors Mike Marks, Tim Horan, and Mike Emerson of Indian River Consulting Group help distributors and suppliers improve their relationships with each other. The authors learned through their research findings— drawn from responses from distributors to a comprehensive written DREF survey as well as candid interviews with distributors—that thinking a relationship was “win-win” could be dangerous. The more time both partners spend managing the relationship, the more beneficial the economics. Spend less time, get fewer rewards. It’s as simple as that!

This book is written with both distributors and suppliers in mind and both partners can benefit. Anyone, at any level, within an organization who is interested in preserving relationships with partners will benefit from exploring the ideas presented in Working at Cross-Purposes. Sales managers, product marketing managers, or local supplier reps can have a significant impact on the relationship, because it is here that the players do not always understand the big-picture impact of their decisions.

The economic relationship between the distributor and supplier as trading partners is certainly complex. Much of the past research on this topic has been prescriptive rather than diagnostic focusing on making the relationship work despite the problems instead of trying to find out what went wrong in the first place and why. In Working at Cross-Purposes, the authors present a valuable real-world framework for diagnostic insights and action planning geared to move a relationship from dysfunctional to effective and to help both sides achieve their shared and individual goals.

Clearly, both partners have common ground. While there are no silver bullets or magic solutions for commercially effective relationships between distributors and suppliers, the authors pinpoint the three criteria that are critical to successful relationships between these partners:

  • The mutual trust of the partners
  • The need for honest and candid communications
  • The mutual need for continued growth.

Let Working at Cross-Purposes help you understand what is behind the constant friction that exists when both partners work at legitimate cross-purposes because their paths to profit and growth are very different. You’ll learn about avoiding the missed opportunities that exist in every distributor-supplier channel and you’ll find real diagnostic tools to apply and corrective actions to take to preserve these vital relationships for your business.

Cost: $89.00 (member of NAW Member Association)

To order, CLICK HERE.


Driving Growth and Shareholder Value: The Distribution Value Map™

Launched by Deloitte Consulting LLP and the Distribution Research and Education Foundation (DREF).

At last, distributors across all lines of trade can use the Distribution Value Map™ (DVM) in their efforts to reenergize existing programs or jump-start new initiatives. The value map framework has been tested and put to use - it works!

As an $8+trillion dollar global industry, wholesale distribution is a vital contributor to the world and U.S. economy. A first-of-its-kind book for the industry, Driving Growth and Shareholder Value: The Distribution Value Map provides a practical framework and literally hundreds of provocative, actionable ideas for distributors to consider in their efforts to drive revenue growth, profitability, and shareholder value in a competitive economy.

The DVM and companion book - a dynamic and interactive combination of tools - have been developed by Deloitte Consulting LLP specifically for the distribution industry. No matter the line of trade, these are accessible, content-rich resources that will help distributors debate ideas and priorities for their organizations, refine their strategies, and plan and execute their tactical performance improvement efforts. These materials are specially developed to help distributors:

  • define how to achieve their objectives
  • challenge conventional thinking about what drives value for their organization, their customers, and their suppliers
  • develop key capabilities and skills
  • better serve their customers - and their customer's customers
  • determine what to measure and why

Says Mark Kramer, CEO, Laird Plastics, Inc., 'As an early adopter of the Distribution Value Map, we have put it to use in multiple settings from business planning with our top leadership to training in the field. If you visit one of our centers across North America you'll find a copy of the DVM on the wall. The comprehensive breadth and depth of the map help us remind ourselves why we're in the business and define our unique value proposition for each and every customer.'

Authors E. Neil Gholson and Mark T. Schloegel weave into the book a number of real-world situations relevant to executives and managers at distributors of all sizes. Distributors will find case studies that link theory with practice, action steps that offer concrete suggestions about “how to get started,” and performance indicators that prompt distributors to reflect on their scorecard. The DVM also provides a backdrop for communication (e.g., about what distributors do and why they do it) with leadership teams, associates, investors, and key stakeholders.

Suppliers and customers working with distributors can also tap these premier resources for insightful perspectives on distributors’ roles in the value chain. These materials are designed to assist in efforts to jointly reduce waste, synchronize the supply chain, and deliver customer value.

Click here to read the Table of Contents

Click here to read the Introduction

Click here to Order Your Copy


The 2007 Wholesale Distribution Economic Report - Building Materials and Construction Wholesale

The 2007 Wholesale Distribution Economic Reports —created and written by Adam J. Fein, Ph.D., President of Pembroke Consulting—supply a wealth of detailed channel benchmarking data, including revenue and employment growth trends, the number and size distribution of companies, gross margins, wages, and many other operating statistics. Each individual Report includes economic analyses of one of the 19 major wholesale distribution sectors in an immediate and easy-to-read downloadable format. This way, you can download only the Reports that are most relevant to your business.

Brand-new data sets included in the 2007 Reports:

  • INFLATION-ADJUSTED REVENUE GROWTH: Includes sector-specific price index to adjust wholesale distribution revenue for the effect of inflationary or deflationary price changes.
  • SHARE OF REVENUE BY END-CUSTOMER MARKET: Shows the percentage of revenue in each sub-sector that is derived from five major end-customer markets.
  • EMPLOYMENT SIZE DISTRIBUTION: Provides the size distribution of wholesale distribution companies based on the number of employees. These data allow more accurate cross-sector comparisons given the diversity of products sold through wholesale distribution.

These Reports are invaluable reference tools for anyone selling to, investing in, or managing a wholesale distribution company. Wholesale distribution executives can use the data to evaluate their market position. Manufacturers can use these Reports to benchmark their distribution channel economics, and technology firms can use these Reports to develop better sales and marketing plans.

To learn more or order your report today, click here.


Smart Investments: Developing Top Performers in Wholesale Distribution

Smart Investments addresses the long-ignored aspect of the industry training and development. Let it help you identify a strategy for employee development, engage your staff to move forward with common vision and purpose, ensure that your training dollars are invested wisely and think about how to use training and development activity to reach your strategic business objectives.

Successful companies approach soft, people-oriented issues as they would any other business issue: They leverage training to achieve bottom-line business results. They think about and plan for HRD initiatives in the same way that they think and plan all other aspects of their business.

Smart Investments identifies five strategies used by successful wholesaler-distributors and helps you to incorporate these strategies into your planning process and make you more competitive in the marketplace:
  • Integrate training activity with business strategies
  • Form partnerships with training personnel
  • Develop a strategic training plan
  • Engage everyone in training activity and hold them accountable
  • Utilize creative solutions to overcome obstacles.

The book is supplemented with stories from successful wholesaler-distributors, representative of the industry, who are committed to allocating resources to the T&D needs of their employees. These stories give you the opportunity to learn from others in the field and benchmark your training practices to theirs.

To learn more or order this book online now, click here.


RESTRUCTURING THE DISTRIBUTION SALES EFFORT FOR MAXIMUM PRODUCTIVITY.

Now you can maximize your salesforce productivity! This new book from NAW is your guide through the process from the traditional fully loaded salesforce cost structure to new salesforce models that promise higher profitability.

Did you know that inside sales and outside salesforces are 30 to 40 percent of the typical distributor's operating expenses? What's more, research has shown that many distributors can't answer the following questions, with supporting analyses, about their sales efforts:

  • How do we measure productivity and are we becoming more or less productive?
  • How many inside and outside salespeople do we need? On what accounts should we deploy them?
  • Are there different ways to deploy outside salespeople for various tasks that would make them more productive?
    Restructuring answers these questions with actual distributor examples.

Authors Scott Benfield and Rich Vurva quickly slice through the hype and black magic of sales performance and get down to science and hard math on making the salesforce work. You can learn how to do the following:

  • Teach sales managers, branch managers, and executives to be concerned about productivity and why it is essential to profits.
  • Find out how to allocated salespeople for better productivity in geographic salesforces.
  • Learn about six alternate models of outside sales and how to use them to enhance productivity.
  • Review the four models of inside sales and how to know the number of inside sales personnel they need.
  • Read the latest research on cataloging, telesales, and e-commerce and learn why most compensation changes don't work.

To preview the Table of Contents, click here. Or to read and excerpt from Restructuring the Distribution Sales Effort for Maximum Productivity, click here.

For more information or to order online, click here.


The Acquisitive Distributor: Four Keys to Success When Buying a Wholesale Distribution Business

Written by DREF Fellow Brent R. Grover, “The Acquisitive Distributor” takes the first close look at distributor M&A in the U.S., asking and answering three big questions:

1. What is so unusual about buying a distribution business?

2. What are some of the special considerations when buying an owner-managed business?

3. Why do so many acquisitions of distributors fail to meet the buyers’ expectations?

The author studied hundreds of acquisitions of distributors with two basic objectives in mind: to find the best practices behind deals that work and the worst practices behind those that don’t.

 “The Acquisitive Distributor” will help your members grow their distribution businesses by better understanding how successful acquisitive distributors operate. And, frankly, if any of your members are ready to sell their company, it will help them sell it better.

To preview the Table of Contents, click here. Or to read and excerpt from The Acquisitive Distributor, click here.

To order, CLICK HERE.


 

Channels - Produced bi-monthly, Channels provides a lead article written by distribution industry insiders, member news, member profile, NBMDA news, industry events, education information and more. To read the latest issue, click here.

 

 


Sales Trainer - Sales Trainer provides information for your sales staff on topics such as marketing, sales plans, customer retention, using technology and automation and much more. This publication is produced electronically and delivered to your inbox for you to share with your sales team. To read the latest issue, click here.

 

For additional information on questions regarding any of the listed publications, please contact NBMDA Headquarters at 888.747.7862 or by email at info@nbmda.org